At Textile & Composite Industries Pty Ltd (TCI), we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you interact with our website or services.

By using our website (https://textilecomposite.industries/), you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information when you interact with our website, contact us, or use our services:

• Personal Identifiers: Name, email address, phone number, and company details.
• Technical Information: IP address, browser type, device type, and usage data (e.g., pages viewed, time spent on the website).
• Transaction Details: Information related to purchases, inquiries, or requests for our products or services.
• Other Information: Any details you voluntarily provide through forms, email, or other communications.

We do not collect sensitive information unless you explicitly provide it to us.

2. How We Use Your Information
We use the personal information collected to:

• Respond to inquiries and provide the products or services you request.
• Process transactions and manage orders.
  Improve our website, products, and services based on your feedback and usage.
• Send updates, newsletters, and promotional content (only if you’ve opted in to receive such communications).
• Comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather data about how you use our website. These may include:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: Help us understand website performance and visitor behaviour.
• Marketing Cookies: Enable us to deliver relevant ads and measure their effectiveness.

You can manage your cookie preferences through your browser settings or by using the cookie banner on our website.

4. Sharing Your Information
We may share your personal data with:

• Service Providers: Third-party vendors that assist with website hosting, payment processing, marketing, and analytics.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Partners: For joint ventures or collaborations, but only with your consent.

We do not sell or rent your personal information to third parties.

5. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. These include secure servers, encryption, and restricted access to sensitive data.

However, no method of data transmission or storage is entirely secure. While we strive to safeguard your information, we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information where legally permissible.
• Withdraw Consent: Withdraw consent for specific data processing activities (e.g., marketing).
• Opt-Out: Opt out of receiving promotional communications by using the unsubscribe link in emails or contacting us directly.

To exercise these rights, please contact us via our Contact Us page.

7. Data Retention
We retain your personal information only for as long as necessary to fullfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Third-Party Websites
Our website may contain links to external websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. Please review their policies before sharing your data.

9. International Data Transfers
If you are located outside of Australia, please note that your information may be transferred, stored, and processed in Australia or other jurisdictions where our partners or service providers operate.

By using our website, you consent to the transfer of your data in compliance with applicable laws.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised effective date.

11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us via our Contact Us page.